Careers
Do you have what it takes to work at Coradiant? We hire innovative, knowledgeable and energetic experts. Coradiant is the fastest growing web performance organization in the world. To continue to achieve, we need your help. If you have talent, enthusiasm, and dedication, we have opportunities to optimize your career.
This is an excellent opportunity to join our award winning team and work in a dynamic work environment! Coradiant offers competitive salaries and comprehensive benefits. Our benefits package for full-time employees starts on the first day of employment and includes coverage for drug, health, dental, life and disability.
To apply for these positions, or to submit a general application, please forward your resume to:
Careers at Coradiant
Human Resources
careers@coradiant.com
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Account Executive - Boston / San Diego
The Account Executive is responsible for prospecting and selling our award-winning Web Application Performance Monitoring products to targeted prospects. This position will execute sales plans to achieve quarterly sales/business objectives and provide accurate and timely forecasts. Other responsibilities include new business development by building and cultivating business relationships within a geographical territory, and working with channel to increase Coradiant sales and awareness within the VAR channel community.
Responsibilities:
- Identify, qualify and close prospects within assigned territory to achieve monthly and quarterly revenue quotas.
- Build and maintain relationships with technical decision makers and influencers in your account base.
- Develop territory sales strategies while leveraging multiple team resources including sales engineers, marketing and customer support.
- Develop and maintain technical and marketing knowledge of Coradiant's product line as well as competitive knowledge on industries and products to leverage in the sales cycle
- Regional travel is required.
Requirements:
- Minimum 5 or more years of successful sales experience along with a strong history of quota attainment.
- Experience selling solutions to major enterprise customers with complex organizations; clearly understand the multi-level sales process inherent in selling to large businesses in multiple geographical locations.
- Strong experience with mission-critical web applications and a solid understanding of performance monitoring, web servers and web infrastructure.
- A working knowledge of network monitoring and enterprise management platforms such as HP Open View, IBM Tivoli, BMC Patrol, Concord e-Health, Mercury Topaz and CA Unicenter.
- Ability to communicate and interface at all levels of a client organization.
- Outstanding communication, presentation and closing skills.
- Highly professional written and oral communication skills.
- Ideal candidates will have prior experience relationship selling within the channels community.
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Please send your resume to careers@coradiant.com
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Product Manager (San Diego)
Do you have a passion for creating great products? Are you interested in contributing to the success of one of the fastest growing companies in this space? Are you intimately familiar with the challenges of monitoring and operating complex web applications? Coradiant is looking for a results-oriented and experienced Product Manager to help propel its product development strategy. Coradiant's Product Management team combines a great instinct for developing compelling products with the technical aptitude to work with a world class engineering team and the business sense to drive product goals and strategies.
Responsibilities:
- Initiate new products or product enhancements to meet anticipated market needs
- Define product requirements and write PRDs (Product Requirements Document)
- Respond to RFIs , RFPs and POCs
- Define product roadmap, marketing requirements and product strategy
- Initiate and prioritize projects within engineering; develop and track product launch plans
- Engage closely with the engineering teams to help steer implementation decisions and develop schedules
- Work with Product Marketing to help produce clear, concise and compelling marketing and sales tools
- Be the resident expert in understanding the competitive landscape
- Support sales and marketing with subject matter expertise and roadmap presentations
- Track the financial success of your products against corporate plans
Requirements:
- Bachelor's degree, preferably in computer science or computer engineering; MBA an asset
- At least 8-10 years experience in IT management software; at least half of which in a product management role
- Demonstrated experience shipping products (concept to launch)
- Must have intimate experience with Web application environments and Internet related technology, vendor side experience is an asset, particularly in the Application Management space.
- Excellent verbal and written English skills and the ability to express your thoughts clearly and concisely (must be able to make presentations to large groups to support ideas and technical concepts)
- Excellent leadership skills and the ability to build effective working relationships
- Excellent organizational skills including the ability to track numerous deliverables over time
- Must be able to travel between the US and Canada (20%)
Please send your resume to careers@coradiant.com
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Java Web Developer / Java Real-Time Server Developer (Montreal)
This is a unique opportunity to join a development group that is actively defining the future of web performance analytics. We are looking for a resourceful professional to join our R&D facility in downtown Montreal as a Java developer for our Web UI & middleware team.
You are a Java developer well-versed in building advanced web applications using various mainstream server and client-side technologies. You are a strong advocate of good software engineering practices. Moreover, your specific experience, either in database query optimization, in middleware integration or in data modeling and visualization will be key in delivering greater value to our customers and will help make you a valuable contributor to the team's success.
Finally, you are a committed team player that fully subscribes to the concept of global ownership that promotes professional fulfillment through collective accomplishments. Your ability to resolve complex problems has been recognized throughout your career and you are looking to work in a dynamic and challenging environment where your contribution can make a difference.
Specific duties:
- Participate in technology feasibility studies to determine technology choices.
- Contribute to technical specifications
- Perform and document key designs
- Deliver fully-tested code modules on a timely basis using appropriate technologies, leveraging third-party components whenever possible
- Maintain the code and the unit tests. Fix defects when required
- Participate in technical discussions at the team level
- Maintain appropriate code-level documentation
The successful candidate will have:
- University degree in Computer Science, Engineering or related fields
- A minimum of 6 years of professional Java development experience
- Experience in a variety of the following areas
- Object-oriented design
- Relational databases and SQL
- XML and related technologies
- Server-side web technologies (J2EE, JSF, Struts, Restlet, Web Services, GWT, Spring, etc)
- Client-side web technologies (HTML, JavaScript, Ajax, Flash/Flex, CSS, Prototype, YUI, Dojo, etc)
Assets:
- Sun Java Programmer or Web Component Developer certification
- Understanding of TCP-IP and HTTP protocols
- Experience in query optimization
- Experience in data modeling / visualization
In order to work for Coradiant, you must demonstrate:
- Excellent communication skills, both verbal and written
- A strong commitment to timelines and product deliverables
- The drive, enthusiasm and desire required in a highly dynamic work environment that must compete in a global technology market
Please send your resume to careers@coradiant.com
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Développeurs Java Web / Développeurs de serveur Java (Montréal)
Il s'agit d'une opportunité unique de vous joindre au groupe de développement qui définit le futur de l'analytique de performance web. Nous recherchons un professionnel de haut calibre pour joindre notre centre de R&D au centre-ville de Montréal en tant que développeur Java dans notre équipe UI Web & intergiciel (middleware).
Vous êtes un développeur Java expérimenté dans le développement d'applications web utilisant les technologies prévalentes, autant du côté serveur que client. Vous êtes reconnus pour vos excellentes pratiques de développement logiciel. De plus, votre expérience spécifique, que ce soit en optimisation de requêtes SQL, en intégration d'intergiciels ou en modélisation et visualisation de données complexes impactera nos produits et contribuera au succès de notre équipe.
Finalement, vous êtes foncièrement un joueur d'équipe qui recherche avant tout l'accomplissement professionnel à travers les succès collectifs. Vous êtes reconnus pour votre capacité à résoudre des problèmes complexes. Vous désirez travailler dans un environnement très dynamique, plein de défis et où votre contribution peut faire une différence.
Tàches spécifiques:
- Participer aux études de faisabilité permettant d'effectuer les choix technologiques
- Contribuer aux spécifications techniques
- Effectuer et documenter la conception du système
- Livrer le code dàment testé en utilisant les technologies appropriées et les composantes tierces lorsque cela est possible
- Maintenir le code et les tests unitaires. Régler les bogues.
- Participer et contribuer aux discussions techniques d'équipe
- Maintenir la documentation du code
Prérequis:
- Diplôme universitaire en informatique, ingénierie ou tout domaine connexe
- Un minimum de 6 années d'expérience en programmation Java
- Une connaissance démontrable de plusieurs des aspects suivants:
- Conception orientée-objet
- Banques de données relationnelles et SQL
- XML et ses technologies connexes
- Technologies web serveur (J2EE, JSF, Struts, Restlet, Services Web, GWT, Spring, etc.)
- Technologies des clients web (HTML, JavaScript, Ajax, Flash/Flex, CSS, Prototype, YUI, Dojo, etc)
Atouts:
- Une certification de programmeur Java Sun ou "Web Component Developer"
- Une bonne compréhension de TCP/IP et du protocole HTTP
- Expérience en optimisation de requêtes
- Expérience en modélisation et visualisation de données
Pour travailler chez Coradiant, vous démontrez:
- Une excellente capacité à communiquer, tant au niveau du parler qu'à l'écrit
- Un engagement envers les livrables et les échéanciers
- Une détermination à contribuer dans un environnement très dynamique et à compétitionner dans un marché planétaire
Veuillez s'il vous plait faire parvenir votre curriculum vitae à careers@coradiant.com
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Customer Technical Support (Montreal)
As a member of our Customer Support team, you will provide technical support primarily to our enterprise customers who are working to implement Coradiant solutions. You will be the primary interface between Coradiant and our customers and you will with Coradiant's QA department to ensure all problems are resolved with the highest levels of customer satisfaction through quick and thorough turnaround on customer issues.
Responsibilities:
- Coordinate with the Client Services team, and the staff in quality assurance to resolve complex customer problems
- Respond to customer inquiries, via email and telephone
- Properly document all customer interactions and troubleshooting actions into the ticket tracking system
- Manage, troubleshoot, and respond to open issues to ensure appropriate resolution time
- First line of contact for support
- Proactively identify, record and revise current procedures to improve customer satisfaction
- 10% business travel
Requirements:
- 2-5 years of technical support or customer facing work experience
- Strong verbal agility and fluent written communication skills (English)
- Setup and operation of TCP/IP networking on Linux or Unix systems
- At least 2 years of related software and hardware experience
- Hands-on technical skills
- Inquisitiveness to learn new products and ideas
- Tack-sharp analytical and problem solving abilities
- Professional telephone etiquette
- Strong skills in customer service
The successful candidate will possess a few of the following assets:
- Experience in enterprise and public data centers working with firewalls, load-balancers, switches, routers, reverse proxy caches, and traffic shapers
- Familiarity with the installation and configuration of Linux or Unix operating systems
- Ability to diagram and explain complex, highly available multi-tiered network topologies
- Experience working with database solutions (Oracle a plus)
- Familiarity with mission-critical, multi-tiered web applications such as those that run on WebSphere, WebLogic, -Microsoft IIS, ATG Dynamo, or Oracle 8i
- Familiarity with load-testing and traffic generation including hosted synthetic testing (Keynote, Gomez, ActiveWatch) and load generation (Mercury LoadRunner, Rational Robot, Empirix, SilkTest)
- Familiarity operating Business Intelligence and/or Reporting solutions
- Familiarity with network monitoring via SNMP and enterprise management platforms such as HP Openview, IBM Tivoli, BMC Patrol, Concord e-Health, Mercury Topaz, and CA Unicenter
- Experience with high-traffic web services, including capacity analysis, monitoring, and change management.
Please send your resume to careers@coradiant.com
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Représentant, Soutien technique aux clients (Montréal)
En tant que notre représentant de soutien technique au client, vous fournirez le support technique à nos clients d'entreprise qui travaillent pour mettre en application des solutions de Coradiant. Vous serez l'interface principale entre Coradiant et nos clients, et travaillerez étroitement avec le département d'Assurance Qualité pour assurer les niveaux les plus élevés de la satisfaction de client par une résolution rapide et complète de leurs questions.
Responsabilités:
- Travailler directement avec l'équipe de service du client, ainsi qu'avec l'équipe du QA pour résoudre les problèmes complexes du client.
- Répondre aux questions du client, via courriel et téléphone
- Documenter correctement toutes les interactions de client et actions de dépannage dans le système de piste de l'appel du département
- Répondre aux demandes de support rentrants comme nécessaire, afin de s'assurer de maintenir des niveaux de services acceptables
- Premier niveau de support
- Identifier et réviser activement les procédures courantes pour augmenter la satisfaction du client
- 10% voyages d'affaires
Prérequis:
- 2 à 5 ans d'expérience avec interaction avec le client
- Excellentes habilités en communication verbales et écrites (anglaises)
- Installer et opérer le réseau TCP/IP sur les systèmes Linux ou Unix
- Au moins 2 ans d'expérience en logiciels et hardware
- Expérience technique
- Intéressé d'apprendre des nouveau produits et idées
- Aptitude analytique et capacité des résoudre des problèmes
- Professionnelle au téléphone
- Fort habilité en service à la clientèle
Atouts:
- Expérience de travail dans des entreprises ou centres de data, avec des firewalls, load-balancers, switches, routers, reverse proxy caches, traffic shapers
- Etre familier avec l'installation et la configuration de système d'opération Linux ou Unix
- Etre capable d'expliquer et de schématiser des topologies complexes de multi-tier réseau
- Avoir travaillé avec des bases de données (Oracle un plus)
- Etre familier avec des applications internet critiques, multi-tier tel que WebSphere, WebLogic, Microsoft IIS, ATG Dynamo, ou Oracle 8i
- Familiarité avec les tests de charge et la génération de trafic (outils tels Mercury LoadRunner, Rational Robot, Empirix, Silktest), incluant les services de tests synthétiques (Keynote, Gomez, ActiveWatch)
- Etre familier avec « Business Intelligence » ou systèmes de reportage
- Etre familier avec les plateformes de gestion de surveillance et d'entreprise de réseau telles que la patrouille de HP Openview, d'IBM Tivoli, de BMC, l'e-Santé d'accord, le mercure Topaz, et le CA Unicenter
- Etre familier dans les divers layers d'internet,de l'ethernet et diagrammes IP aux sessions TCP et transactions HTTP
Veuillez s'il vous plait faire parvenir votre curriculum vitae à careers@coradiant.com
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