Online performance for medical records is critical. And arguably the only thing that is more critical than online performance is maintaining the full confidentiality of patient records and all online transactions.
Coradiant provides a complete view of performance received from every individual online user, all while offering unprecedented network security to maintain full confidentiality. Coradiant products do not require SW agents on servers or clients, and they do not introduce any new code anywhere in the network. Coradiant's products provide IT security officers the ability to control which data is captured, how data is stored, and the protection of private keys. It is the only product on the market with a built-in security role and optional FIPS-compliant key management in order to protect confidentiality.
Performance management & full confidentiality are two of the many reasons today's leading healthcare providers rely on Coradiant products.
 |
 |
 |
 |
"As our network continues to grow, we are ensuring that we can deliver a superior online experience, with timely, accurate information about our services, to our patients and members," said Christopher Kelly, manager, Web Infrastructure Team, Partners HealthCare. "Coradiant easily integrates with our existing web infrastructure and provides security and privacy of information. TrueSight gives our IT staff the ability to roll-up the details and share reports on performance per customer that are easy to interpret. As a result, we are able to manage customer service-levels and share the customer's experience with stakeholders."
Partners chose Coradiant's TrueSight equipment because of Coradiant's ability to deliver interactive dashboards, powerful analysis, and executive-level visualization so that all stakeholders within Partners HealthCare could understand the end user experience. TrueSight quickly integrated with the existing infrastructure, without any changes to the site and brought results almost immediately.
