Hire.Com Adds Coradiant's TrueSight Real-User Web Transaction Monitoring

Real-time, real-user Web monitoring maximizes the productivity of production Web applications operations by watching actual users and identifying problems and performance degradation in real-time

WALTHAM, Mass., December 14, 2004--Coradiant, Inc. announced today that Hire.com, the leader in global enterprise recruiting, has selected Coradiant's award-winning TrueSight(TM) appliance for real-time Web performance monitoring of Hire.com's online e-Recruiting, applicant tracking and staffing analytics delivery. With 10 million users from over 135 countries and over 30,000 active job postings for the world's largest companies, Hire.com uses TrueSight to monitor the actual performance delivered to all users in real-time and to detect Web delivery issues before they affect customer satisfaction. TrueSight is a Real-time, Real-user Web Transaction Monitoring appliance that reduces time-to-detect and mean-time-to-repair (MTTR) by over 80% compared to traditional network monitoring schemes.

"In less than a week Coradiant gave us an entirely new insight to our application usage and end user performance," said Steve Davis, Hire.com's vice president of product, services and technology. "Our entire way of measuring our scalability has now changed through the use of TrueSight and has provided us a competitive advantage in our market place with regards to end user performance and measurement."

"TrueSight is now a key tool of choice allowing us to quickly determine the root cause of a performance issue or error," continued Davis. "This has greatly reduced our time to resolve on performance and error based issues and has given our customers a higher level of support satisfaction."

Coradiant's TrueSight is the first appliance that provides accurate, detailed information on the performance and integrity of business applications – in real-time, exactly as users experience them. The new category of real-user monitoring represents a significant improvement in the way IT teams approach problem recognition and resolution in production Web environments and eliminates the application performance "blame game." Because of the inherent complexity of multi-tiered Web systems, it is impossible to monitor them effectively with traditional infrastructure and synthetic testing approaches. Instead, watching 100% of real user interactions and recording problems with forensic detail provides fact-based analysis that determines where problems are originating from more quickly and helps resolve issues that are affecting the end-user experience faster.

About Hire.com
Hire.com is a leading provider of Global Enterprise Recruiting solutions that enables businesses worldwide to hire and retain top-quality talent faster than any other solution in the market. Global 2000 companies, including BP, Roche Diagnostics, Prudential, Reuters, Kaiser and SITA, have invested in Hire.com's unique modular system to achieve competitive advantage today and to prepare for their future talent management needs. HireEnterprise is a three-time award-winning product as named by HR Executive Magazine's Top 10 HR products of the year. Customers named Hire.com, "Best in Customer Service" in Electronic Recruiting Exchange's 2002 and 2003 Annual Industry Surveys. Information on Hire.com may be found at www.hire.com.

About Coradiant
Coradiant's unique, user-centric approach to Web performance monitoring quickly delivers accurate management information in business-relevant formats. The company's Watchpoint technology gives site operators and network managers a real-time understanding of the user's Web experience without the complexity, cost and risk of traditional performance management approaches. Founded in 1997 by a team of Internet and performance experts, Coradiant has consistently pioneered advanced technology and best practices for Web-based systems. For more information please see www.coradiant.com.

Editorial Contacts

Tony Tissot
Coradiant
408-569-5942
tony.tissot@coradiant.com