Managing web applications is increasingly complex. Those running web operations are typically overwhelmed solving issues that were reported by colleagues or customers rather than being proactive about solving problems even before users see them. Service level agreements are often not measured using the quality metrics simply because the necessary data doesn't exist. And worst of all, there is not a single source for the "voice of the online customer" inside the enterprise, even though online customers inherently provide a wealth of data.
Coradiant's products are designed to solve these problems. The TrueSight family of products are simple to use, yet incredibly powerful. They provide the voice of the web user inside the enterprise. These are the best products available for issues such as troubleshooting web problems, determining the user impact of a network changes, helping decide where to increase system capacity, or reporting on the service level of delivered web applications.
Coradiant's data foundation is the online activity of every web user. Synthetic tests alone are simply not sufficient to provide the comprehensive dataset needed to solve real problems. TrueSight saves and securely stores all pages, objects, errors and timings from every individual web visit. This provides a database of immense value, since teams can see aggregate information or even drill down into individual user sessions. This rich dataset combined with advanced tools and visualizations enable IT organizations to best manage, optimize and troubleshoot web applications.
All of Coradiant's TrueSight products are delivered as turnkey hardware appliances. Deployment takes less than an hour and data collection from online users begins immediately. Coradiant's appliances also arrive fully configured and ready to operate so you can fully deploy and begin managing web applications within a single day.
TrueSight collects all data transparently, using a tap, SPAN or mirror port. There are no changes required to networks, clients or code. TrueSight requires no agents, bots, or scripts. So, installation is fast and transparent with no network impacts. Coradiant products are also highly secure, introducing no points of attack or failure. Security officers have control over data storage and management of SSL keys. Built-in safeguards also prevent internal or external security compromises. And a FIPS 140-2 level 2 compliant key vault is available for organizations with highly sensitive data such as financials or healthcare.
Coradiant's rich web user information is easily shared with existing systems, including Business Intelligence (BI) and Enterprise Management Systems (EMS). TrueSight works alongside existing management tools and supplies real-user performance data that makes those systems more useful. TrueSight quickly integrates with all major enterprise management systems and other network management platforms. Open APIs enable any SNMP-based solution to use generated data. Data may be easily exported as .pdf, .csv or a variety of other formats that can proactively alert you via SNMP traps or email.
