Managing web applications is increasingly complex. Knowing the health of infrastructure, applications, and networks is not enough. The web continues to widen the gap between user experience and platform health. Knowing the actual experience of the user is a necessary first step to providing a superior quality-of-experience (QoE). Resolving problems quickly requires the right tools that can take advantage of this user performance information.
TrueSight IM provides much more than traditional network monitoring and website monitoring tools. It is unique in its ability to find, reproduce, and validate fixes to applications problems in real time without compromising organizational security or introducing any network delay.
TrueSight IM collects detailed, real-time information on every aspect of each user's online visit, providing an in-depth view of actual, delivered performance at the user level. This enables you to detect problems immediately while also providing the forensic details needed to re-create and resolve problems.
TrueSight IM enables the user to set Watchpoints, or any points of interest that may be monitored to help support efficient Incident Management.
Examples of Watchpoints include:
Watchpoints, combined with the forensic details of all user web activity, enable you to efficiently re-create and resolve web problems.
TrueSight IM integrates seamlessly with existing Business Intelligence (BI) and Enterprise Management Systems (EMS), making it easy to leverage the power of real user data throughout your entire organization.
As with all Coradiant products, TrueSight IM is supported with state of the art hardware and is shipped fully configured. Deployment takes less than an hour and data collection from online users begins immediately. TrueSight IM can be fully deployed and used to resolve web applications problems within a single day.
