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Knowing how end users experience your site is simply good business. Web Application Performance Management is based on the idea of running an application by starting with the end-user experience.
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Organizations struggle to deliver on the promise of fast, error-free delivery of Web applications. In, fact it's difficult to measure end-user activity or site performance with traditional IT tools, and that can result in frustrated users, disputes, and ultimately in lost business. Web Application Performance Management provides in-depth reporting on performance delivered to every user of web applications.
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Looking deep into actual end-user traffic, may poses a risk to privacy and confidentiality if a robust, comprehensive security model does not accompany it. Coradiant's TrueSight family of End-User Experience Management equipment offers the industry's strongest set of key vaulting, scrubbing, and role-based security available today.
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Web applications change constantly. It is often difficult to assess whether changes had a positive or negative effect. A technology known as End-User Experience Management allows operators to instantly see the impact of changes.
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An increasing number of ASP and SaaS providers are discovering that End-User Experience Management provides a strong competitive advantage, with powerful capabilities for proactively finding and fixing web problems, and managing service level agreements.
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Software-as-a-Service (SaaS) companies are promising better, faster, more reliable applications delivered via web technology. Users of these outsourced applications expect a fully seamless user experience, fast results and error free operation. Software-as-a-Service providers struggle to deliver on the promise of fast, error-free delivery of Web applications.
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A significant advance in Application Performance Management (APM) was made possible by the introduction of Coradiant's End-User Performance Management equipment.
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A background piece that explains why TrueSight uses sophisticated, statistically valid presentation of performance data.
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According to a Forrester Research report entitled Twelve Technologies That Will Transform Online Retail by senior analyst Sucharita Mulpuru, "One of the twelve must-have technologies cited for online retail environments is real-user session monitoring tools, providing "souped-up site analytics."
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The best enterprises today have an active program in place to monitor and manage their web experience.
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Quality of Experience Monitoring and the IT Infrastructure Library (ITIL): A Governing Force for IT Service Management (ITSM)