Customer Support & Service

Coradiant provides unrivaled customer support, world-class technical expertise, and hardware / software support programs.

Coradiant's customers have access to a secure support site where they can find a variety of useful information, from software upgrades and technical tips to product documentation and product release notes.

Coradiant offers a range of hardware and software support services, from Silver Level Support to a comprehensive 24x7 Platinum Level support package.

Existing Customers may login now to access any Coradiant services given below.

	Support Request Submit a support request to Coradiant's TrueCare support team. Our representitive are more than happy to assist you.
	Coradiant's Live Assistance Instantly chat with a support technician on-line, or request a call back at a later time.
	Downloads Download the firmware upgrades, manuals, release notes, whitepapers, newletters, and other documentation and files for all your Coradiant's product needs.
	Coradiant University Learn everything you need to know about Coradiant's products by leveraging our dynamic self-paced training videos, or register for one of our instructor lead sessions.
	Find Answers Find answers to your questions by leveraging Coradiant's comprehensive knowledgebase. Quickly locate the FAQs, procedures, workarounds, hints and tricks you need.
	My Coradiant Check up on the status of your support request 24x7. Customize your personal profile and edit your knowledgebase subscriptions.

 

Professional Services

Coradiant's Professional Services Group (PSG) utilizes our expertise and experience in helping hundreds of organizations and F500 companies best plan their IT Management strategy. Coradiant Professional Services Group can help assess your existing web infrastructure and then provide valuable insight to help optimize your strategy for best managing the experience of web users.

For more information, contact: support@coradiant.com or call 1-877-717-7467 (or 1-514-908-6300)