Patrick Gardella, of Discovery Communications, recently spoke to Network World and said about Coradiant TrueSight, “Basically, it allows us to identify very rapidly what is happening with actual users on the site, and then it helps us debug those things.”

“With our huge online shopping site — and other Web systems that require major user interaction – users have problems. When that happens, we get e-mails saying, ‘Your site is broken’ and not much more. The reason I like Coradiant is that it offers a very simple, easy-to-use appliance that can find out what’s happening with those individual users, as well as how many other people are having those same problems.”

For the full article see: Network World